What happens if I need to cancel due to weather or emergency?
What happens if I need to cancel due to weather or emergency?
If something unexpected comes up — like severe weather or a personal emergency — we’ll do everything we can to help you reschedule your event for a new date that works. Any payments you’ve made will transfer over.
If rescheduling isn’t possible and you need to cancel entirely, the normal cancellation policy still applies:
- The 25% retainer is non-refundable
- No refunds are given if the cancellation is within 45 days of the event
We totally understand that life happens. If you’re in a tough spot, just email info@formation.events or text 801-566-1100 and we’ll talk it through with care and flexibility .